VOIPFUSE integrated into Genband’s NUViA PaaS

Posted on by Mike

ProcessVine has announced that VOIPFUSE has been integrated into Genband’s global NUViA platform as a service. VOIPFUSE not only furnishes VoIP service providers selling NUViA with a fully automated order, provisioning and service management system but it can also be up and running in just a few days saving significant CAPEX and months of development time.

As well as managing the end to end process, ‘quote to cash’, VOIPFUSE has well developed portals for the VoIP provider, its channel partners and end users. Integrated into Salesforce.com, VOIPFUSE is unique in its ability to manage the complexities of running and selling VoIP systems from a single log in.

VOIPFUSE’s user interface, built separately from its core on open API’s, enables full customisation by the VoIP provider. In addition, full white label options are available throughout the channel hierarchy.

VOIPFUSE is already integrated into Genband’s CS20 switch for providers operating their own network.

ProcessVine launch advanced CPQ (configure, price, quote) module for VoIP providers

Posted on by Andrew Wicks

ProcessVine has launched the world’s first advanced CPQ service designed specifically for VoIP providers using its VOIPFUSE platform. All VoIP providers are only too aware of the product and channel complexities of selling hosted VoIP and SIP trunk services. The VOIPFUSE CPQ engine configures the entire VoIP system, including all elements:- licences, service configuration, connectivity, number management and hardware. It prices all elements throughout the channel structure, no matter how complex, it creates bundles within seconds and allows sales staff to create instant quotes within defined rules without any delay or need for approval. This can be done from any device and from anywhere – quickly and simply.

In-built intelligence ensures product and service compatibility and keeps quotes up-to-date over any length of time taking into account revised supplier prices. All players within the commercial community of any transaction are automatically updated via email and via dashboard screens and alerts.

Quotes and proposals are fully customisable throughout the channel hierarchy.