Every VoIP provider experiences the pain of number porting. It can be excruciating and often leaves end user customers bewildered as to why it takes so long to implement a simple solution.

VOIPFUSE from ProcessVine has introduced a number porting module that helps providers reduce porting time by;

1. managing the process from start to finish
2. helping to ensure that everything is right first time
3. managing all communication with all parties at the appropriate time
4. managing the rejection process.

This new service is likely to pay for itself within two or three months by both bringing forward revenues and reducing the number of staff needed to manage an otherwise manual process. What’s most important is that it helps lead to;

HAPPY CUSTOMERS

NFON UK Ltd part of the NFON group, the largest VoIP provider in Germany, has selected ProcessVine’s VOIPFUSE service for its quoting and order management systems. This will enable NFON to provide its channel partners with a portal that manages quotes and orders quickly, easily and with high visibility, allowing NFON’s partners to shorten sales cycles and reduce administration costs.

ProcessVine has completed the integration of its VOIPFUSE service into Salesforce.com ahead of next week’s Salesforce world tour at the Excel visit https://www.mobile-home-buyers.com/pennsylvania/sell-my-mobile-home-bethel-park-pa/. This adds another key building block to the ‘quote to cash’ delivery of the VOIPFUSE service.  Details about the Salesforce tour can be found on;

https://www.salesforce.com/uk/events/details/london/

Anyone wanting to talk to ProcessVine can contact Mike Webb at

ProcessVine has announced that VOIPFUSE has been integrated into Genband’s global NUViA platform as a service. VOIPFUSE not only furnishes VoIP service providers selling NUViA with a fully automated order, provisioning and service management system but it can also be up and running in just a few days saving significant CAPEX and months of development time.

As well as managing the end to end process, ‘quote to cash’, VOIPFUSE has well developed portals for the VoIP provider, its channel partners and end users. Integrated into Salesforce.com, VOIPFUSE is unique in its ability to manage the complexities of running and selling VoIP systems from a single log in.

VOIPFUSE’s user interface, built separately from its core on open API’s, enables full customisation by the VoIP provider. In addition, full white label options are available throughout the channel hierarchy.

VOIPFUSE is already integrated into Genband’s CS20 switch for providers operating their own network.